Have a questions?
hello@kbbprotect.com
Monday – Saturday
9:00 – 6:00
Sunday & Public Holidays (Closed)
How do I make a claim?
The first question people will usually ask us is “how can I make an insurance claim?”. The quickest and easiest way for you to make a claim is via our ONLINE CLAIMS SERVICE.
Simply select the type of claim you wish to make, provide the information requested and submit the claim form.
Once you have submitted the claim form, sit back and let us do the work. We will let you know about the progress of your claim, and what you need to do next at every step of the way.
However, if you believe your claim is urgent or you are unable for any reason to access our online email facility, please call us on 0123 456 7890 and leave a voicemail message giving us the following details:
• name
• telephone number
• email address
• the nature of your enquiry/claim
In urgent cases, we will aim to respond to your message within 3 working hours.
Can I renew my warranty?
You might be wondering “how do I renew my warranty?”. Well, you can contact our team of dedicated advisors on 0123 456 7890.
9am – 5pm Monday – Friday
How do I make a complaint?
We are sorry to hear that you are dissatisfied with the service you have received. We take dissatisfaction very seriously and would like to resolve your concerns.
Please contact us via hello@kbbprotect.com providing us with your name, policy number, and details of your concerns so we can address this matter and register your complaint.
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I'm a retailer and would like to offer your warranties.
Thats great news! Just drop us an email or text to express your interest and we will do the rest. We have information packs to get you started with plentry of training material. Learn more here.